Depending on which vehicle you choose, you will exchange all or most of the higher rate mobility part of your weekly disability allowance for the course of your three year lease.

If you are unable to afford the right mobility solution to meet your needs, the Motability Foundation charity may be able to provide financial help. This help includes grants towards Advance Payments for cars, Wheelchair Accessible Vehicles (WAVs), driving lessons and adaptations.

Motability offer a £750 ‘New Vehicle Payment’ for cars and Wheelchair Accessible Vehicles. You can choose to send this directly to the dealership to help towards the Advance Payment, or have this paid to you after you get your vehicle (if you order your vehicle before the end of 2024).

If you were already on the scheme before 1st January 2022, you’ll be eligible whenever you get your next vehicle and if your Advance Payment is more than £750, you’ll need to pay the difference to your dealer, but if it’s less than £750 they’ll send you the difference after you get your vehicle. Please see the Motability website for full terms and conditions.

Our worry-free package includes insurance for up to three drivers, these can be yourself, friends, relatives or carers. All proposed drivers will be subject to the Scheme's policies on who can drive your car and must also meet RSA Motability's (RSAM) eligibility criteria regardless of whether they are added at application or during your lease.

Leases generally run for three years from the date that you took delivery of your car (or five years for new Wheelchair Accessible Vehicles), this date will be shown on your lease agreement. Three months before the end of your lease agreement we will send you a letter to remind you that it is time to choose a new car on the Scheme.

The Department for Work and Pensions will send you a renewal pack to re-assess your claim. If your mobility allowance is extended, your Motability lease agreement will continue as normal.

If you suspect that your car needs mechanical repairs, contact your Motability dealer as soon as possible. Repairs and servicing that are required due to everyday use will be covered at no cost to you (except if there is evidence of neglect or misuse).

A courtesy car may be provided in a number of situations. You can receive a courtesy car if you have booked your car into your dealership for repairs or service, if one is available (this is guaranteed if three weeks advance notice is given). A courtesy car may also be available if your car is being repaired at a RSA Motability recommended repairer as part of an insurance claim.

There is no upper age for the scheme however, if you are 65 or over you can apply providing you already receive one of the qualifying allowances and it has at least 12 months left. If you have less than 12 months remaining, then you'll need to wait until your allowance provider renews your allowance.

You can have up to three named drivers on your car and they would be covered by Direct Line insurance. This means if you are not able to drive or do not want to drive yourself, your car can be driven by a family member, friend, or carer. However, there are also cases where you might need an open policy, if you’re someone who relies on multiple caregivers, having an open insurance policy can really help. It means different caregivers can use the same vehicle to assist you. If you live in a care home, nursing home, or school, or you need 24-hour care, you can get this kind of insurance.

Our MG3, MG ZS Excite Manual, MG HS SE Manual, MG4 SE Standard Range and ZS EV SE Standard Range are all at Nil Advance Payment due to Motability. We also have promotions throughout the year on other new cars - to see our latest offers, search ‘Help me choose’ at the top of this page.

Nathaniel Cars offers free MOTs for all customers. Motability customers only have one MOT just before they change their car as it’s a 3-year agreement.

Yes, we do offer automatics – to view what is available, click on ‘Help me choose’ at the top of this page.

You will have a customer online account, where you can track your application.

The New Vehicle Payment is currently £750 and is available once per customer. You can choose to send this directly to your dealer to help towards your Advance Payment or have this paid, in full, to you - after receiving your vehicle.

Yes, they can if they are a named driver, and they pass all checks to be a driver on the car. Only drivers named under the permitted driver’s section of your Certificate of Motor Insurance are covered to drive your vehicle.

For petrol, diesel, and hybrid vehicles, you can only get a vehicle with an ABI Insurance Group rating of 16 or lower and a power output of 120 brake horsepower (bhp) or less. For electric cars, you can only get a vehicle with an ABI Insurance Group rating of 21 or lower and a power output of 140 bhp or less.

Yes, all named drivers will need to have their driving licenses. This is because they will be checked on the process of submitting an application.

Yes, our dealerships are located in Cardiff, Cwmbran, Bridgend and Swansea (opening May 2024) and we have accredited Motability executives to help with any queries you may have, arrange a test drive, discuss adaptations and more.

If you need to change your car during the term you can contact Motability and discuss your early termination. Motability might claim it as a valid termination which means you can then change your car during early. The review might lead to a fee of £250.

We buy cars off customers, so if you are looking to get a price - we can value the car while they are looking into the Motability scheme. Please note, we do not offer part exchange with Motability.

You’ll get a support package if you’re not eligible for the Scheme anymore because of an unsuccessful Disability Living Allowance (DLA) to Personal Independence Payment (PIP) reassessment.

Yes, we offer test drives on all our cars that are a part of the Motability scheme. Test drives can range from a quick 30-minutes to a 24-hour test drive. Get I touch to find out more.

Your vehicle needs to be used by the disabled customer or for their benefit. This does not mean they need to be in the vehicle for every journey.

No, this is a fixed fee that must be paid for you to obtain the car. On some occasions you will receive money towards your Advance Payment, and for keeping your car in good condition at the end of the 3 years.

Yes, all colours are available in the scheme, and they do not add to the payments.

You can add drivers to the insurance during the application or via ringing Motability afterwards. You can also add an open policy during the application process or at a later date, if needed.

Getting an electric car is a big decision. You will need to decide if it’s right for you right now and that you are able to charge the vehicle easily, like at home for instance.

Basically, there are two main reasons. Firstly, they are cheaper to run (about a third the cost of petrol or diesel cars) and obviously it is a greener more environmentally friendly alternative. The charging infrastructure is getting bigger each month and right now might be the most cost-effective time to change.

Electric cars have a variety of battery ranges – from 100 to 300 miles. For some people that is plenty, however others need the flexibility of longer range and shorter stop offs when re-fuelling. If you fall into the latter bracket perhaps hybrid is what you should be looking at.

If you can only drive an automatic car, electric cars could be a great option as they all have automatic gearboxes.

Motability will arrange and pay for a home charge point and standard installation. You will need to pay extra if a non-standard installation is required. Home charging is considerably cheaper than petrol or diesel, however you may want to speak to your electricity provider about any special tariffs they can offer.