Every month Mitsubishi Motors UK will do a survey with real Mitsubishi car owners to highlight how good their respective dealerships are in terms of the service the car owners received. Nathaniel Cars has consistently gotten top 5-stars ratings every month for 2016 so far, something that we are proud of.

At the same time, it is good to know that we are doing things right by the customers, and that our customers love our services rendered to them. A big thank you to our customers, and that really makes us want to be even better!

Nathaniel Cars is a 5 stars Mitsubishi car dealership!

See above image: taken from http://www.mitsubishi-cars.co.uk/dealers/#CF31%203SA

MITSUBISHI DEALER RATING SYSTEM

Our ratings are based on satisfaction surveys completed by real customers who we contact after their visit to one of our dealerships. Customers are asked a range of questions.

The star rating system is based on customers answering the question: "Would you recommend the dealer to family and friends?" Dealers must have had at least ten responses to their survey to achieve a star rating.

What Our Star Ratings Mean:

  • 5 Stars - 95%-100% of customers would recommend this dealership
  • 4.5 Stars - 85%-94% of customers would recommend this dealership
  • 4 Stars - 75%-84% of customers would recommend this dealership
  • 3.5 Stars - 65%-74% of customers would recommend this dealership
  • 3 Stars - 55%-64% of customers would recommend this dealership
  • 2.5 Stars - 45%-54% of customers would recommend this dealership
  • 2 Stars - 35%-44% of customers would recommend this dealership
  • 1.5 Stars - 25%-34% of customers would recommend this dealership
  • 1 Stars - 15%-24% of customers would recommend this dealership
  • 0.5 Stars - 5%-14% of customers would recommend this dealership
  • 0 Stars - 0%-4% of customers would recommend this dealership